Contact (UK) T: +44 (0)20 7407 5566
(USA) T: +1-888-203-4362
Where amazing experiences put your brand at the heart of everything!
Experts in the extraordinary to boost your brand
Incredible ideas delivered on time, on brief, on budget
Over 30,000 prizes & promotions fulfilled worldwide
High performance promotions to enhance your brand presence
Creating memories that winners will never forget!



With over 30,000 tailor-made prizes fulfilled, the IMS team are prize and promotion veterans. We can guarantee your prize winners have once-in-a-lifetime experiences.



We know how to spot an explosive partnership. IMS can influence behaviour, drive performance and build relationships that impact the bottom line. We will source the right media or brand partner to offer the most productive collaboration.



As experts in developing incentive programs we boost staff retention, increase customer loyalty, offer team rewards and attract new business.



We plan and build the slickest of campaigns that accurately and elegantly reflect your brand’s ethos.



A phenomenal event stays with someone forever. Events are memorable experiences that create lifelong fans of your brand and generate buzzing media attention.



We understand that making sure your promotion is fully insured, bonded and compliant is paramount to the success of any promotion as well as your reputation.



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The Brief

It all starts with your ideas…with a few of our own thrown in for good measure. Understanding your business objectives and your overall brand game-plan and we’ll be able to hand-craft a bespoke IMS experience that suits your
brand to a tee.

The Creative

This is the part where we truly come into our own. We will weave our special kind of magic and we’ll soon come up with a portfolio of perfectly planned possibilities
that are specifically geared
towards your target market.


As soon as you and our creative team have agreed on the perfect experience, it’s time to share with
those that matter. From microsites, to teasers and newsletters, we’ll make communication our
next top priority.


We love to plan, organise and get things done so the project gets moving at pace. Once the process is agreed and planned, from your side all you have to do is activate, sit back and enjoy the ride.

The Event

The culmination of all our (and your) efforts, the carefully planned event or promotion will run like clockwork.  We’ll be on hand 24/7 to ensure that the event runs smoothly without incident.

Experience Review

After the promotion, we will collate feedback and comments from you, your winners, your guests, staff and partners so that you will know without any shadow of a doubt that your business has benefited from the campaign!

Take a look at some of the clients
we are honoured to work with...


IMS is an award winning agency committed to creating, planning and fulfilling aspirational prize and incentive solutions to enhance brand’s presence in the marketplace, resulting in a remarkable ROI.  Integrating diverse experience and extensive knowledge while harnessing our unmatchable passion, we strive to create the perfect experience.

We know and value the power of positive brand experience, from start to finish. How it motivates, engages, challenges thinking and ultimately creates an emotional connection going beyond loyalty; resulting in a richer relationship with your brand.

This is why we create fans not clients.

Our promise to you is:

  • To shower you with imaginative solutions
  • To wow you with consistent value
  • To nurture strong relationships with all stakeholders
  • To provide assurance of financial security
  • To delete the hassle from prize and incentives

Our HQ based on the lively Bermondsey Street offers the team a chance to work and play hard. We like nothing better than to finish off a creative brief with a sumptuous cocktail at one of our local haunts – and there are MANY!

Boundless creativity, ardent passion for our clients, minute attention to detail and indisputably excellent customer service makes IMS shine, so sit back and let us show you the impossible IS possible.


Manish Chandarana

Managing Partner +44 (0)20 7407 5566

Manish gained his experience in Events Management and Promotion by staging successful club nights in London and throughout the UK. He then furthered his knowledge working for media and entertainment clients arranging high profile events, reward incentives and brand development experiences. IMS was born when Manish and Simone realised that by joining forces, their combined skills, extensive experience, global partnership contacts and shared creative vision would provide clients with an innovative and bespoke sales promotion service to rival all.

Simone Moretta

Managing Director +44 (0)20 7407 5566

Our proud kiwi Simone moved to London to chase her dream; now has over 20 years of unique marketing and sales experience working with some of the worlds’ most innovative and high-performing businesses including Virgin, Sony Pictures and Paramount Pictures. Simone’s success is attributed to her amazingly creative ideas, knowledge of global commercial opportunities and excellent ability to appreciate and deliver client requirements. Responsible for the Marketing Objectives for IMS, Simone is market savvy and constantly striving to improve services and implement new ideas.

Sarah Anderson

Travel & Operations Manager +44 (0)20 7407 5566

Our in house Scottish resident heads up the Travel and Logistics Team. An avid negotiator – always gets the best price to pass on value to our clients. Super organized and very well connected, Sarah runs our global group travel programmes to ensure every last detail is accounted for and goes to plan. She is passionate about both our clients’ and winners’ experiences, providing individual care and attention to everyone. A well-travelled Pilates addict; providing it’s followed by a rewarding G&T!

Emma Rigby

Account Manager +44 (0)20 7407 5566

An experienced account manager Emma has acquired a wide range of random and useful knowledge about the best destinations in the world. Possessing a real passion for searching the globe, Emma strives to find the most original concepts and destinations to ensure every brief comes to life! After a week full of research and creative Emma’s passion for exploration translates to an unmatched ability to find the best roof terraces and basement bars in town to sip on a well-earned cocktail!’

Wendy Severson

Business Development 1-888-203-4362

Wendy joins IMS after nearly 20 years in marketing and promotions, most recently 14 years with Delta Air Lines’ vacation product, Delta Vacations. Forging strategic partnerships with the world’s top brands, studios, networks and retailers, she brought the brand to the forefront of consumer promotions and sweepstakes (and had the added bonus of traveling the world on a whim…an airline perk). Her priority is to understand her partner’s needs and wants (and wishes)…and to always
exceed expectations.


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